Frequently Asked Questions

  • We offer a comprehensive range of professional shoe repair and restoration services designed to extend the life of your footwear. Our services include full rubber and leather sole replacements, heel repairs and replacements, and the application of non-slip Topy soles for added protection and grip.

    In addition, we carry out a wide variety of general and specialised repairs, from minor restorations to more extensive work, all completed using high-quality materials and expert craftsmanship. Whether your shoes require a simple repair or a complete restoration, we ensure every pair is returned in excellent condition.

  • We combine traditional craftsmanship with a modern, customer-focused service. Every pair is carefully restored using high-quality materials and precise techniques, ensuring a finish that not only looks exceptional but lasts.

    Unlike standard repair services, your footwear is personally handled with attention to detail at every stage. From simple repairs to complete restorations, we take pride in delivering consistent, high-quality results you can rely on. We also offer convenient Australia-wide shipping, making it easy to access our services no matter where you are.

  • Placing an order is simple. Just complete the form on our homepage and follow the step-by-step instructions provided. Once submitted, our team will guide you through the next steps to ensure a smooth and seamless process.

  • Our pricing is based on the type of repair and the level of work required. Men’s repairs start from $30, women’s repairs from $20, and bag repairs from $50.

    For an accurate quote tailored to your specific repair or service, simply click the “Order Now” button on our homepage and submit a request our team will provide you with a free, no-obligation quote.

  • Turnaround times may vary depending on postage and the day your item is sent. On average, it takes approximately 3 business days for your shoes to reach our workshop. Repairs are typically completed within one business day, after which they are promptly returned to you.

    In most cases, you can expect the full process—from sending to receiving—to take around 10 business days.